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Surfachem Group, a major distributor of speciality chemicals to the cosmetics and personal care, household, industrial and institutional cleaning, pharmaceutical and industrial chemicals markets, are looking to recruit a Technical Compliance Coordinator to provide technical compliance support to customers and aid the technical department.

CORE RESPONSIBILITIES:

  • Complete customer compliance, regulatory and quality questionnaires. Using information from the system and obtaining information from Manufacturers within four weeks of receipt.
  • Monitor the number of forms coming into the department and the completion rate.
  • Check Manufacturers SDS for change in hazards and organise the update of the documents.
  • Compile regulatory statements for customers.
  • Answer customer and other department’s enquiries regarding Palm oil and RSPO.  
  • Perform Internal RSPO audits and ensure RSPO standards are up to date, work alongside the Technical Director on our annual RSPO Audit and RSPO Declarations to ensure the company remains RSPO compliant.
  • Maintain the customer Exception report spreadsheet and assist Office Services with any issues regarding Exception reports / CofAs.
  • Set up CofA templates.
  • Maintain product database, adding relevant information from Suppliers / remove dead Materials / adding Sample sizes. 
  • Research and notify any changes to the Cosmetic Regulations that will impact on the department and company.
  • Assist with Pharmaceutical forms during absence of main Pharma contact.

GENERAL RESPONSIBILITIES:

  • To input CofA’s into system when necessary and file electronically away immediately.
  • Set up new products onto the system.    
  • If required visit customers who require specific assistance with Regulatory / Compliance.
  • Help out with Technical Services inbox during busy / holiday periods by taking enquiries that you are able to assist with.
  • Monitor work passed onto Office Services, checking SDS updates and provide training if deemed necessary.

SKILLS

  • Chemistry Degree or Equivalent - Desirable
  • Communication - Essential
  • Presentation Skills - Desirable
  • Driving License - Desirable
  • Outgoing personality - Desirable

EXPERIENCE

  • Team Player - Essential
  • Working in chemical/science environment - Desirable

KNOWLEDGE

  • Chemical Knowledge - Desirable
  • Computer Literate - Essential

 If you are interested in the role, please send an up to date CV and covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Closing date: Tuesday 3rd October

 

Our Values

Knowledge

Be the expert. We understand our customers and our market. We freely share this market knowledge with our customers and principals. We keep abreast of new thinking.

 

Accountability

We hold ourselves and each other accountable. We take responsibility for what we do, and for each other. We don’t just push the boundaries of legislation. We consider sustainability for all.

 

Respect

Ourselves, our colleagues, our customers and our principals. We treat each other as equals. We share ideas and listen to other people’s points of view.

 

Innovation

We think differently and creatively. We build on each others’ ideas and use our expertise to think about better ways of doing things for us, for our customers and for our principals.

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