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Surfachem is looking for a Regulatory & Technical Services Manager to manage our Technical Services Team.

The role will be responsible for achieving a high level of technical knowledge related to all of the chemical products that the company supply and to achieve a high level of regulatory knowledge in all business and geographic sectors that the company operate in.

DUTIES & RESPONSIBILITIES

  • To manage the Technical Services team.
  • Answer all technical enquiries regarding products and formulations
  • Be aware of all existing and new legislation relating to our business sectors and provide resource to ensure the company is equipped to deal with any actions of the legislation that may affect them.
  • Ensure our technical service and quality promotes the approval of the company’s products
  • Manage all changes in specifications and safety data sheets (SDS) so that supplier’s products are updated and trade named products are updated accordingly, and all customers are notified of changes in specification and SDS
  • Ensure that all new products are set up in the correct manner, and all documentation is correct and accurate.
  • Liaise with other departments where necessary to introduce new products into our business.
  • Ensure the CRM is kept up to date with relevant technical information allowing speedy responses to technical enquiries.
  • Ensure SDS system is the most comprehensive it can be. To evaluate other software with the view of updating both our SDS and software.
  • Ensure all technical coordinators /technical administration staff and technical compliance staff are trained to carry out their responsibilities, and are assessed that they are meeting their objectives and responsibilities.
  • Work closely with other departmental managers, staff and directors to ensure that technical and regulatory knowledge is shared and disseminated for the progress of the business
  • Maintain supplier’s specifications and health and safety data sheets for all products within our CRM.
  • Project the technical image of the company at all times in a professional manner.

 

ESSENTIAL SKILLS, EXPERIENCE & KNOWLEDGE

Skills

  • Chemistry Degree or Equivalent – Essential
  • Regulatory Qualification – Essential 
  • Communication Skills – Essential
  • Presentation Skills – Essential
  • Full Driving Licence – Essential
  • Outgoing personality – Essential

Experience

  • Team player - Essential
  • Working in chemical/science environment – Essential

Knowledge

  • Chemical Knowledge – Essential
  • Computer Literate – Essential

 

DETAILS OF EMPLOYMENT

Salary: Excellent salary and benefits package

Location: Leeds City Centre

Permanent / Full-time

To apply for this role, please apply with an up to date CV detailing how your experience matches the requirement of the role to This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

 

Our Values

Knowledge

Be the expert. We understand our customers and our market. We freely share this market knowledge with our customers and principals. We keep abreast of new thinking.

 

Accountability

We hold ourselves and each other accountable. We take responsibility for what we do, and for each other. We don’t just push the boundaries of legislation. We consider sustainability for all.

 

Respect

Ourselves, our colleagues, our customers and our principals. We treat each other as equals. We share ideas and listen to other people’s points of view.

 

Innovation

We think differently and creatively. We build on each others’ ideas and use our expertise to think about better ways of doing things for us, for our customers and for our principals.

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