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Due to rapid growth of International business activity a new and exciting vacancy has arisen for an International Channel Manager within the dynamic International Sales team at Surfachem.

The core responsibility of the role will be to attract, build and maintain business through effective promotion of the company, products and services and be responsible for sales activity and maximising performance across new and existing partner account portfolios in international markets.  This is a fantastic opportunity, for an individual who has right skill set, to become part of the company’s exciting growth plans. 

An attractive salary will be offered based on individual candidate’s profile and previous experience. 

DUTIES & RESPONSIBILITIES

  • Comprehensively promote the company’s product range and services to distributors/agents/ customers within designated geographic/account responsibility 
  • Be fully conversant with the product portfolio available to commercialise in the markets you are responsible for and be fully aware of any sensitivities
  • Accurately document customer meetings and establish rigorous follow up mechanisms to maintain momentum and close sales deals
  • Meet/exceed agreed monthly, quarterly, annual sales and any other performance targets
  • Develop intimate knowledge of partner/customer business activity and supply opportunities to inform sales activity and supply needs
  • Actively identify opportunities to utilise technical sales support to  develop new business potential and projects
  • Ensure partner / customer relations are prioritised when attending any corporate event, ensuring a professional image is maintained at all times
  • Establish and build effective working relationships with key internal departments such as Technical, Purchasing, Business Management and Shipping
  • Identify and facilitate supplier joint visits to further strengthen inter-relationships
  • Analyse sales performance trends to inform sales activity, retention and recovery strategies
  • Produce monthly performance reports to include financial data with emphasis upon sales performance, the sales pipeline, sales recovery activity and competitor information
  • Maintain Project Pipeline data to better inform supplier negotiations and purchasing planning
  • Instigate, conduct and produce concise reports for market research purposes
  • Act as primary point of contact for customer communications
  • Monitor customer satisfaction and share findings with interested internal parties. 
  • Seek and report any competitive insight to inform strategy and purchasing/pricing tactics
  • Build, maintain and update personal knowledge of product portfolio and services
  • Support internal sales to ensure customer expectations are met and share knowledge to enable effective internal sales activity
  • Project a professional, competent and efficient image of the company at all times 

EXPERIENCE & SKILLS

  • Sales Account Management – Essential
  • Chemical industry/products/services – Essential
  • International/Export Experience - Africa - Asia - Desirable 
  • Personal Care/HI & I industry sales experience – Desirable
  • Sage experience – Desirable
  • Chemistry Degree or Equivalent – Essential
  • Other Language skills  - Desirable
  • Full UK Driving Licence – Essential 

DETAILS

  • Salary: Competitive rates of pay 
  • Location: Home based - International travel will be essential for this role 

Our Values

Knowledge

Be the expert. We understand our customers and our market. We freely share this market knowledge with our customers and principals. We keep abreast of new thinking.

 

Accountability

We hold ourselves and each other accountable. We take responsibility for what we do, and for each other. We don’t just push the boundaries of legislation. We consider sustainability for all.

 

Respect

Ourselves, our colleagues, our customers and our principals. We treat each other as equals. We share ideas and listen to other people’s points of view.

 

Innovation

We think differently and creatively. We build on each others’ ideas and use our expertise to think about better ways of doing things for us, for our customers and for our principals.

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